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Unify all your customer data
to generate AI-powered
insights in real time

Microsoft Dynamics 365 Customer Insights

 

I want to see it in action

Introducing Dynamics 365 Customer Insights

  • Overview
  • Analysis
  • Predictability
  • Actionable
  • Data security

Consolidate data and get customer overview in real time

Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers. Transform customer data into actionable insights with audience insights, a capability of Dynamics 365 Customer Insights

Consolidate data and get customer overview in real time

Understand what your customers are doing

Use out-of-the-box web analytics reports to see who’s coming to your website and what they’re doing. Use out-of-the-box reports to see who’s using your mobile app and what they’re doing.

Understand what your customers are doing

Predict customer needs

Predict customer needs by unlocking powerful insights using prebuilt AI models, or use custom models for deeper insights.

Predict customer needs

Drive meaningful actions

Drive meaningful actions using AI-powered insights. Build intelligent custom applications with embedded insights without code using Microsoft Power Apps.

Drive meaningful actions

Build customer trust on a platform with simply unmatched security

Rely on a trusted platform that has been built from the ground up for security, regulatory compliance, data protection and privacy.

Build customer trust on a platform with simply unmatched security

Do you want to see Customer Insights in action?

Register for our informative webinar, which we organize in the form of a business breakfast.

The webinar is free and the capacity of places is limited.

Do you want to see Customer Insights in action?

Real customers, real results

Campari saw a fivefold increase in sales

See how this global company has multiplied its revenue as it has been able to achieve deeper engagement with a comprehensive view of customers.

Campari saw a fivefold increase in sales
AEP
Chipotle
Dayton Childrens
Flight Centre
Ingram
Liberty Travel
MVP
RICS
Tivoli
Trugreen
Unicef

Power the entire customer journey

See results faster with an AI-powered customer data platform (CDP) that works with your existing stack.

  • CDP in real time
  • Built-in artificial intelligence
  • Other integration options

Forrester highlights Dynamics 365 Customer Insights!

Microsoft named a leader in The Forrester Wave™: Customer Analytics Technologies, Q3 2020.

Forrester highlights Dynamics 365 Customer Insights!
  • Marketing
  • Sales
  • Service

Personalize campaigns and engagement to acquire high-value customers.

Personalize campaigns and engagement to acquire high-value customers.

Recommend best-fit products, cross-sell, and upsell to increase customer lifetime value.

Recommend best-fit products, cross-sell, and upsell to increase customer lifetime value.

Provide proactive service to increase customer retention and loyalty.

Provide proactive service to increase customer retention and loyalty.

Do you want to see Customer Insights in action?

Register for our informative webinar, which we organize in the form of a business breakfast.

The webinar is free and the capacity of places is limited.

Do you want to see Customer Insights in action?

Just leave us your contact details, we will let you know as soon as possible.

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Registration form

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